TERMS & CONDITIONS Policy

Overview

This website is operated by Ginger Packaging Ltd. Access to this website and the use of information on it is subject to this Terms & Conditions Policy. By visiting our site and/ or purchasing our products, you agree to be bound by the following terms and conditions, including the additional terms and conditions and policies referenced herein and/or available by hyperlink. This policy applies to all Users of the site, including without limitation, users who are browsers, vendors, customers, suppliers, and/ or contributors of content. You should carefully read this policy, by proceeding further you will be deemed to have accepted them. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any of its services.

Any new features or tools which are added to the current store shall also be subject to our Terms and Conditions Policy. You can review the most current version of this policy at any time on this page. We reserve the right to update, change or replace any part of this Terms and Conditions Policy by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

Definitions

“You” and “Users” and “Customers” means any and all persons accessing or using this website and/or availing of any information and/or services available on or via this website.

“We” and “us” and “our” and “Company” means Ginger Packaging Ltd.

Online Store Terms

By agreeing to these terms and conditions you are confirming that you are of an age that it is legally permissible for you to make online purchases.

All orders are subject to availability. When you place an order to purchase a product from us we will send you an email confirming receipt of your order. Your order represents an offer to us to purchase a product which is accepted by us only when we send e-mail confirmation to you that we’ve dispatched that product to you. That acceptance will be complete at the time we send the dispatch confirmation email to you. Any products on the same order which we have not confirmed in a dispatch confirmation email as having been dispatched do not form part of that contract.

All goods shall remain in the sole ownership of the Company until such time as all monies have been paid in full by the user. Please also refer to the Delivery Policy section below.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of our website, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any malware, viruses or any codes of a destructive nature. You may not copy or adapt the HTML code that we create to generate its pages. Such HTML code is also protected by the Company’s copyright.

A breach or violation of any of our Terms and Conditions will result in an immediate termination of our services to you.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Our website contains material, which is owned by or licensed to us, for example the layout, images, graphics, logo’s, text and design. If you like our content enough to want to reproduce it or want to link our website to another source, you need to ask our permission. To do so without our express written permission may breach European Union, Irish and international copyright, database right, trademark and other intellectual property laws. Users may not sell or modify the Material or reproduce, display, publicly perform, distribute, or otherwise use the Material in any way for any public purpose.

Any links to other companies do not signify our endorsement by us. These links are provided solely as a convenience to Users and not as an endorsement by the Company of the contents on such third-party websites. The Company is not responsible for the content of linked third-party sites and does not make any representations or warranties regarding the content or accuracy of materials on such third-party websites. If Users decide to access linked third-party websites, Users do so at their own risk.

Access to our website is permitted on a temporary basis and we reserve the right to withdraw or amend the products / service we provide on our site at any time and without notice. We will not be liable if for any reason our site is unavailable for any time or for any period. Periodically we may restrict access to some / all parts of our website, to any User.

The headings used in this policy are included for convenience only and will not limit or otherwise affect the terms and conditions outlined.

Accuracy, Completeness, Modifications and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

We do not accept any liability for any loss or damage of any nature, including but not limited to loss of profits, goodwill, or any other type of financial or other pecuniary or direct or special indirect or consequential loss howsoever arising whether in negligence or for breach of contract or other duty as a result of the use of this website and email communication with the Company.

We reserve the right to update product information, product availability, prices and policies without prior notice, please look through our policies from time to time to make sure you are aware of any changes. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of service / products. You agree that it is your responsibility to monitor changes to our site.

Products and Services

Certain products or services may be available exclusively online through the website. All products may have limited quantities and are subject to our Delivery and Returns Policy.

We have made every effort to display as accurately as possible the colours, images and descriptions of the products that appear on our website. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions and pricing of products are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Whilst we endeavour to provide the most accurate product information on our website, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

Delivery Policy

We offer the option to collect your orders from our premises in Walkinstown free of charge. When you choose this option we will email you to confirm when your order is ready for collection.

Deliveries are made Monday to Friday between the hours of 9:00am and 17:00pm, we do not operate on public holidays or weekends. Delivery charges will be calculated at the time of checkout. As we deliver products of large size and weight, delivery charges are calculated based on these factors and the delivery location. A flat fee of €8 per a carton, excluding VAT, is applied. For orders of bulkier items, for example bubblewrap, please contact our office and we will calculate the delivery charges based on your order volume, delivery location and the product sizes. We offer a free delivery service for orders over €100 in value, before VAT has been applied.

Each order is reviewed before processing, therefore in the unlikely event the delivery charge applied does not match the order volume we will contact the customer to advise and arrange a refund / payment. Please note that this is a rare occurrence.

Once we receive your order, we will contact you to confirm your delivery timing. Typically deliveries in Dublin will be made within 2 days and outside of Dublin within 3 days. In the event a product is temporarily out of stock, we will notify you of the delay and work to get it to you as soon as possible.

Most deliveries outside of Dublin are fulfilled by our courier partner. We do not offer a tracked delivery option, deliveries are fulfilled according to the route and schedule of courier partner, of which we have no control. You can email us at hello@gingerpack.ie should you have any queries about the location of your order.

We provide your contact number and delivery address to our courier partner so that they can contact you if they have any questions relating to your delivery. Please remember that you are responsible for providing the correct delivery address, including and Eircode, and contact details. We cannot accept responsibility for a missed delivery if you are not at the stated address to accept delivery or if an incorrect address was provided.

Please ensure that you fully inspect the products delivered before signing to confirm receipt as mistakes cannot be resolved unless noted on the delivery documentation.

Further details on our Delivery Policy can be found here Delivery & Returns Policy – Ginger Packaging.

Returns Policy

We hope you love our products, however in the event they do not meet your expectations please contact us on 01-4298100 or hello@gingerpack.ie within 14 days of receipt of your products and we will talk you through our returns process.

Please make sure to check products thoroughly upon delivery before removing or disposing of any original packaging as all items must be returned in saleable condition with all original packaging intact.

We need to receive and inspect the returned products before a decision on a replacement, refund or credit note can be made. Once we have done this, we will contact you to discuss the possibility of a replacement, refund or credit note. Any applicable courier or handling fees are the responsibility of the customer and will not be refunded.

Accuracy of Account Information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per organisation or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same delivery address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or phone number provided at the time the order was made.

You are responsible for maintaining the confidentiality of your information and password(s) assigned to you (if any). You shall immediately notify us of any unauthorised use of any password of which you become aware. You agree to notify us promptly after the departure of any person to whom a password was provided and we reserve the right to cancel such password and issue a new password in lieu thereof. We reserve the right to periodically change issued passwords.

You agree to provide current, complete and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address, delivery address and contact numbers, so that we can complete your transactions and contact you as needed.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.

Third-Party Links

Certain content, products and services available via our website may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of this website or our service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Personal Information

Privacy is important to us. We will never share your information with a third party you do not directly and knowingly interact with. We partner with Stripe Payment to process card payments on our website. Details of Stripe Payments privacy policy can be found below in the ‘Personal Data We Collect’ section in our Privacy Policy.

Our privacy policy describes how we collect and protect any Personal Data you give to us, in accordance with the Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR). This policy applies only to information collected through our website and not to information collected offline.

Your submission of personal information through the website is governed by our Privacy Policy. Further details of our Privacy Policy can be found through this link Privacy Policy – Ginger Packaging.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, offers, delivery charges and timings and product availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on our website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Whilst we endeavour to provide you with the most accurate and up to date information, we undertake no obligation to update, amend or clarify information on our website or on any related website, including without limitation, pricing information, except as required by law.

Prohibited Uses

You may only use our website for lawful purposes. In addition to other prohibitions as set forth in this Terms and Conditions Policy, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any local, national or international regulations or laws; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of our service or website or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, scrape or introducing other material this is malicious or technologically harmful; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of our website or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties and Limitation of Liability

We are committed to ensuring the privacy of your information and seeking to attain the highest standards of security at all times. However, you should note that messages and information passing over the Internet may not be free from interference by third parties and should be independently verified. You should never disclose data over the Internet in any manner unless you have satisfied yourself as to the security of the related technology/encryption. Please note that the Company cannot guarantee the privacy or confidentiality of information relating to you passing over the Internet.

In accessing this website and in availing of any of the services/information available on or via this website, you are deemed by these Terms & Conditions of Use to accept that electronic mail messaging and Internet communication may not be free from interference by third parties and may not remain confidential. The use by you of this website, and any goods, products and services available on or via this website, is at your sole risk.

You agree that from time to time we may remove our service via the website for indefinite periods of time or cancel our service / website availability at any time, without notice to you.

You expressly agree that your use of, or inability to use, our website is at your sole risk. This website and all products and services delivered to you through this site are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Ginger Packaging Ltd, our Directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using our website, or for any other claim related in any way to your use of this site or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use our website or any content (or product) posted, transmitted, or otherwise made available via the website, even if advised of their possibility.

This does not affect your statutory rights as a consumer. We will take all reasonable precautions to keep the details of your purchases secure but unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

Indemnification

You agree to indemnify, defend and hold harmless Ginger Packaging Ltd and our parent, subsidiaries, affiliates, partners, officers, Directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms and Conditions are determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our website, or when you cease using our site.

If we determine in our discretion that you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our website (or any part thereof).

A breach of this Terms and Conditions Policy may result in our taking all or any of the following actions; immediate, temporary or permanent withdrawal of your right to use our site; issue of a warning to you; legal proceedings against you for payment for goods (if applicable), payment of monetary compensation and/or reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; further legal action against you; and disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of our Terms and Conditions Policy. The responses described above are not limited, and we may take any other action we reasonably deem appropriate.

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to our service constitutes the entire agreement and understanding between you and us and govern your use of our website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of a Terms and Conditions Policy).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

Governing Law

These Terms and Conditions are governed by and constructed in accordance with the laws of the Republic of Ireland. The Irish courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our website.

We retain the right to bring proceedings against you for breach of these Terms and Conditions in your country of residence or any other relevant country.

Variations to Our Website

You can review the most current version of this policy at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any of the content on our website without notice. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to our Terms and Conditions Policy constitutes acceptance of those changes.

Website Copyright

This website and its content is copyright of Ginger Packaging Ltd © 2021. All rights are reserved. Any redistribution od reproduction of part or all of the contents in any form is prohibited without our prior written and explicit consent.

Feedback

If you have any feedback about material that appears on our website, wish to raise a complaint or wish to make any use of material on our site, please contact hello@gingerpack.ie.